Policies
For Privacy Policy, Terms of Use, and other legal information regarding TAG Sports, please select the appropriate link.
If you require further information, reach out to: support@tagsports.ai
1421 Research PArk Dr, Suite 2a, Lawrence, KS, 66049
Privacy Policy
Privacy Policy
Click the link to view TAG Sports' Privacy Policy. TAG Sports Privacy Policy
Terms of Use
Terms of Use
Please click the link to view TAG Sports' Terms of Use. TAG Sports Terms of Use
Warranty
Warranty
2-Year Limited Warranty
TAG warrants that this product will be free from defects in materials and workmanship under normal use for a period of two (2) years from the date of original purchase.
What’s Covered
This limited warranty covers:
- Manufacturing defects in materials and workmanship
- Failures occurring during normal use under recommended conditions
What’s Not Covered
This warranty does not cover:
- Damage caused by misuse, accidents, abuse, or unauthorized modifications
- Normal wear and tear, cosmetic damage, or consumables (e.g., batteries)
- Damage from external causes such as water, extreme temperatures, or improper installation
How to Make a Claim
To initiate a warranty claim, contact our support team with:
- Proof of purchase (receipt or order number)
- Description of the issue
- Photos or video evidence if applicable
TAG will, at its discretion, repair, replace, or refund the product if a covered defect is confirmed.
Limitations
This warranty is non-transferable and applies only to the original purchaser. It does not provide rights beyond those specified under applicable consumer laws.
Returns
Returns
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you're not, TAG Sports accepts returns within 30 days of the delivery date.
To be eligible for a return, items must be in the condition it was received and include all original packaging, accessories, and materials. Products that show signs of intentional damage or alteration may not be eligible for a full refund.
To initiate a return, please fill out this form or contact our team at [support@tagsports.ai] with your order number and reason for return. Once approved, we’ll provide instructions for sending your item back.